hello, I hope this gets addressed ASAP. 

this is the compiled files and proofs needed since the orders that have arrived in my address is not complete. attached here is the google drive which cotains the pictures of the parcels that have arrived.

here are the orders that did not arrive. 

(2 sets) of TREASURE 1st MINI ALBUM [THE SECOND STEP : CHAPTER ONE] (PHOTOBOOK ver.) with GENERAL SALE POB 

(3 pcs.) Blue ver. of TREASURE 1st MINI ALBUM [THE SECOND STEP : CHAPTER ONE] (PHOTOBOOK ver.) with GENERAL SALE POB 

order number: 20220221-0000308

google drive link: https://drive.google.com/drive/folders/10q6utKXvvxAkAzpC5AvvjKwqVaSvt51S?usp=sharinghello, I hope this gets addressed ASAP. 

this is the compiled files and proofs needed since the orders that have arrived in my address is not complete. attached here is the google drive which cotains the pictures of the parcels that have arrived.

here are the orders that did not arrive. 

(2 sets) of TREASURE 1st MINI ALBUM [THE SECOND STEP : CHAPTER ONE] (PHOTOBOOK ver.) with GENERAL SALE POB 

(3 pcs.) Blue ver. of TREASURE 1st MINI ALBUM [THE SECOND STEP : CHAPTER ONE] (PHOTOBOOK ver.) with GENERAL SALE POB 

total = 7 photobooks + 7 general sale POBs are missing in my orders 

order number: 20220221-0000308

google drive link: https://drive.google.com/drive/folders/10q6utKXvvxAkAzpC5AvvjKwqVaSvt51S?usp=sharing

[ Original Message ]

Hello,

As we have checked, we answered your previous QnA on April 11th already as below.

-

-

As per our previous communication, 

please share us the proved photo/video, and let us know which items missed exactly.

Thank you!

[ Original Message ]

Hi! 

I am messaging again today because my concern last time wasn't attended. Please reply and attend to our concerns as you still haven't shipped my remaining albums. I ordered batches of Treasure: The second step album however, not all of my order/s arrived at the address. upon checking I think this is the order no. for the Items not delivered 20220221-0000308.

Please attend to this concern and do something because we paid for the right amount. I need reply on this ASAP. Thank you!