International shipments may be subject to customs duties and taxes, which are levied once the shipment reaches the recipient's country.

The shipping charges you paid on our site do not include tax.

Additional charges for customs clearance must be fulfilled by the recipient.

As for the payment of taxes, customs authorities in each country have full authority and information, and it is not shared with us.

APPLEWOOD SHOP has no control over customs charges.

Customs policies vary widely by country so please contact your local customs office for more information.

If the tax requested by the Customs is not paid, the package will be returned to us.

And orders that are returned due to the recipient's refusal to pay customs duties will not be shipped again.

All charges that occur during the process are the customer's responsibility. Any damages or loss caused during this process will not be compensated.

When the returned package arrives, the contents can be checked and full refund of shipping and return costs is not possible.

Please check your county’s customs policies before placing your order.